Service Adjustments from November 16 to 18, 2024

13 Nov 2024 (Updated at 3:30 p.m.)

Dear Valued Customer,

Service Adjustments from November 16 to 18, 2024

We will be conducting a system upgrade from November 16 to 18, 2024. Our system will be temporarily unavailable starting from 11:00 AM on Saturday, November 16, and will resume normal operations after 3:00 AM on Sunday, November 18.

During this period, you will be able to browse our product information on Hilti online at www.hilti.com.hk. However, you will not be able to place any orders through the Hilti online, customer service hotline, or Hilti stores.

For more details, please refer to the following service and delivery arrangement.

Service Arrangement

Date	Customer Service Hotline	Hilti Store Tai Kok Tsui	Hilti Store Macau
Nov 16 (Sat)	Operation hours:  8:30am to 11am	Operation hours: 8:30am to 11am	Operation hours: 9am to 11am

 

Delivery Arrangement

	Hong Kong		Macau
Order Cut-off Date	Order Cut-off Time	Earliest Delivery Date	Order Cut-off Time	Earliest Delivery Date
Nov 15 (Fri)	4:30pm	Nov 16 (Sat) / Nov 18 (Mon)	12:00nn	Nov 16 (Sat) / Nov 18 (Mon)
Nov 16 (Sat)	--	Nov 19 (Tue)	--	Nov 19 (Tue)
Nov 18 (Mon)	4:30pm	Nov 19 (Tue)	12:00nn	Nov 19 (Tue)

 

Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at hksales@hilti.com during office hours. Alternatively, you can also visit our website www.hilti.com.hk anytime.

Please accept our sincere apologies for any inconvenience caused.

Hilti (Hong Kong) Limited