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Hilti Tool Services

INDUSTRY LEADING HILTI TOOL SERVICE PROMISE 2-3-3

2 YEAR－NO COST WARRANTY

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Spare parts ※Labor Cost ※ Pick-up & Delivery charge --> ALL FREE !

·         Convenient – free the hassle from repetitive payments for repair

·         Full cost-control -No extra costs within warranty

                     - Lower total construction costs due to the savings from repairs

                     - Repair costs are capped after warranty

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Wear & Tear coverage 

Parts subject to wear & tear under normal usage will be repaired or replaced for free within warranty 

Capacity guarantee

Battery will be replaced for free if the capacity is below working level within warranty to ensure your productivity

3 MONTH－REPAIR QUALITY GUARANTEE

CONFIDENCE IN OUR QUALITY REPAIR

Full Functional Repair

·         Examine all the parts to undergo repairs or replacements to restore tools’ performance instead of partial repair

× Partial repair or replacement of parts will easily lead to reduction in tools’ performance and lifetime and increase the repair frequency 

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Hilti Tool Service - Extra Miles For Your Tool Repair

BRAND NEW : 3 DAY OR FREE REPAIR TURNAROUND TIME PROMISE

WANT TO SAVE THE EXTRA TIME FOR QUOTATION? - PRIORITY REPAIR SERVICE “3 DAY OR FREE”

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Pre-approval to us – No quotation for repair

Time Promise to you  - 3 Day or Free

Efficiency for both  - WIN WIN ! 

REPAIR COST LIMIT (RCL)

·         Repair costs are capped after warranty

·         Repair costs will only be at RCL or lower

*For each tool’s RCL, please download the document from below download section.

REPAIR COST LIMIT (RCL)

HILTI TOOL REPAIR SERVICE – 3 DAYS OR FREE

*Hilti standard Terms and Conditions of Sale apply.

NEW FUNCTION－Check your repair status online

You can view all stages of repair in real time at Hilti Online

You can see the progress of your repair service in real time every step of the way, from requesting repair tool pickup to receiving the completed tool back.

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Request A Tool Repair Online
Request A Tool Repair By Phone

SPECIAL WARRANTY ITEM LIST

Hilti fleet management

HILTI’S FLEET MANAGEMENT SERVICE

See how Hilti Fleet Management supports your company in managing your tools.

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ON!Track Asset Management

Find out about the professional solution for managing all of your assets, regardless of manufacturer

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