5 Jan 2023 (Updated at 6:00 pm)
Dear Customers,
Due to the company events to be held on 10th and 12th January, our service arrangement will be adjusted. Please refer to the following service and delivery arrangement for details.
Service Arrangement (Hong Kong & Macau)
Date
|
Customer Service Hotline
|
Hilti Store
Tai Kok Tsui
|
Hilti Store
Macau
|
Tool Service Center
|
Hilti Online
|
10 Jan (Wed)
|
Closed
|
Closed
|
Closed
|
Closed*
|
Normal Operation (please refer the table below for order cut-off time)
|
11 Jan (Thu)
|
Normal Operation
|
Normal Operation
|
Normal Operation
|
Normal Operation
|
12 Jan (Fri)
|
Close after 3pm
|
Close after 3pm
|
Close after 3pm
|
Close after 3pm
|
13 Jan (Sat)
|
Closed
|
Closed
|
Closed
|
Closed*
|
*Time promise calculation is excluded for repair orders during Tool Service Center closed.
Delivery Arrangement (Hong Kong & Macau)
| |
Hong Kong
|
Macau
|
Order Cut-off Date
|
Order Cut-off Time
|
Earliest Delivery Date
|
Order Cut-off Time
|
Earliest Delivery Date
|
10 Jan (Wed)
|
4:30pm
|
11 Jan (Thu)
|
12:00nn
|
11 Jan (Thu)
|
11 Jan (Thu)
|
4:30pm
|
12 Jan (Fri)
|
12:00nn
|
12 Jan (Fri)
|
12 Jan (Fri)
|
12:00nn
|
13 Jan (Sat)
|
12:00nn
|
13 Jan (Sat)
|
13 Jan (Sat)
|
12:00nn
|
15 Jan (Mon)
|
12:00nn
|
15 Jan (Mon) *no chemicals included in order/
16 Jan (Tue) *Chemicals included in order
|
Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at hksales@hilti.com during office hours. Alternatively, you can also visit our website www.hilti.com.hk anytime.
Thank you for your continuous support and please accept our sincere apologies for any inconvenience caused.
Hilti (Hong Kong) Limited
