May 2023 Service Adjustment

2 May 2022 (Updated at 10:00 am)

Dear Customers,

Service Adjustment in May 2023

Please note that our company events will take place on 16th to 17th May (Tue – Wed) and 24th May 2023 (Wed). Our service arrangement will be adjusted, you may visit our website www.hilti.com.hk which operates service as usual. Kindly refer to the following tables for our services and delivery arrangement.

Service Arrangement (Hong Kong & Macau)

Date

Customer Service Hotline

Hilti Store

Tai Kok Tsui

Hilti Store

Macau

Tool Service Center

Hilti Online

16 May (Tue) to 17 May (Wed)

Normal Operation

Normal Operation

Closed

Normal Operation

Normal Operation

24 May (Wed)

Closed

Closed

Closed

Closed*

Normal Operation

(please refer order cut-off time below)

*Time promise calculation is excluded for repair orders during Tool Service Center closed.
 

Delivery Arrangement (Hong Kong & Macau)

 

Hong Kong

Macau

Order Cut-off Date

Order Cut-off Time

Earliest Delivery Date

Order Cut-off Time

Earliest Delivery Date

23 May (Tue)

5:00pm

24 May (Wed)

12:00nn

 24 May (Wed)

25 May (Thu)

5:00pm

27 May (Sat) & 29 May (Mon)

12:00nn

 27 May (Sat) & 29 May (Mon)

Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at hksales@hilti.com during office hours.
Alternatively, you can also visit our website www.hilti.com.hk anytime.

Please accept our sincere apologies for any inconvenience caused.

Hilti (Hong Kong) Limited