5 Jan 2022 (Updated at 3:00 pm)
Dear Customers,
2023 Jan & Feb Service Adjustment
During Chinese New Year holiday and company event, our service arrangement will be adjusted. Kindly refer to the following tables for our service and delivery arrangement.
Service Arrangement (Hong Kong & Macau)
Date
|
Customer Service Hotline
|
Hilti Store
Tai Kok Tsui
|
Hilti Store
Macau
|
Tool Service Center
|
Hilti Online
|
11 Jan (Wed)
|
Closed
|
Closed
|
Closed
|
Closed*
|
Normal Operation (please refer below table for order cut-off time)
|
22 Jan (Mon) to 28 Jan (Sat)
|
Closed
|
Closed
|
Closed
|
Closed*
|
30 Jan (Mon)
|
Normal Operation
|
Normal Operation
|
Normal Operation
|
Normal Operation
|
3 Feb (Fri)
|
Close after 4pm
|
Close after 4pm
|
Closed
|
Close after 4pm
|
4 Feb (Sat)
|
Normal Operation
|
Normal Operation
|
Closed
|
Closed*
|
*Time promise calculation is excluded for repair orders during Tool Service Center closed.
Delivery Arrangement (Hong Kong & Macau)
| |
Hong Kong
|
Macau
|
Order Cut-off Date
|
Order Cut-off Time
|
Earliest Delivery Date
|
Order Cut-off Time
|
Earliest Delivery Date
|
10 Jan (Tue)
|
5:00pm
|
11 Jan (Wed) & 12 Jan (Thu)
|
12:00nn
|
11 Jan (Wed) & 12 Jan (Thu)
|
12 Jan (Thu)
|
5:00pm
|
13 Jan (Fri)
|
12:00nn
|
13 Jan (Fri)
|
18 Jan (Wed)
|
5:00pm
|
19 Jan (Thu)
|
12:00nn
|
19 Jan (Thu) & 20 Jan (Fri)
|
19 Jan (Thu)
|
5:00pm
|
20 Jan (Fri) & 21 Jan (Sat)
|
12:00nn
|
28 Jan (Sat)
|
20 Jan (Fri)
|
5:00pm
|
30 Jan (Mon)
|
12:00nn
|
30 Jan (Mon)
|
3 Feb (Fri)
|
1:00pm
|
4 Feb (Sat) & 6 Feb (Mon)
|
12:00nn
|
4 Feb (Sat) & 6 Feb (Mon)
|
Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at hksales@hilti.com during office hours. Alternatively, you can also visit our website www.hilti.com.hk anytime.
Thank you for your continuous support to us and wish you a prosperous year of the rabbit.
Hilti (Hong Kong) Limited
