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2025 Jan & Feb Service Adjustment
Dear Customers,
Our company will adjust the service hours in response to internal activities on January 10th and 15th, as well as the Lunar New Year holidays. Please refer to the following service and delivery arrangements for details:
Service Arrangement (Hong Kong & Macau)
Date |
Customer Service Hotline |
Hilti Store Tai Kok Tsui |
Hilti Store Macau |
Tool Service Center |
Hilti Online |
10 Jan (Fri) |
Closed after 3:30pm |
Closed after 3:30pm |
Closed after 2:30pm |
Closed after 3:30pm |
Normal Operation (please refer the table below for order cut-off time) |
11 Jan (Sat) |
Closed |
Closed |
Closed |
Closed* |
|
15 Jan (Wed) |
Closed |
Closed |
Closed |
Closed* |
|
27 Jan (Mon) to 2 Feb (Sun) |
Closed |
Closed |
Closed |
Closed* |
|
3 Feb (Mon) |
Normal Operation |
Normal Operation |
Normal Operation |
Normal Operation |
*Time promise calculation is excluded for repair orders during Tool Service Center closed.
Delivery Arrangement (Hong Kong & Macau)
Hong Kong |
Macau |
|||
Order Cut-off Date |
Order Cut-off Time |
Earliest Delivery Date |
Order Cut-off Time |
Earliest Delivery Date |
10 Jan (Fri) |
12:00nn |
11 Jan (Sat)/ 13 Jan (Mon) |
12:00nn |
11 Jan (Sat)/ 13 Jan (Mon) *no chemicals included in order/ 14 Jan (Tue) * chemicals included in order |
15 Jan (Wed) |
4:30pm |
17 Jan (Fri) |
12:00nn |
17 Jan (Fri) |
24 Jan (Fri) |
4:30pm |
25 Jan (Sat) *Should you need delivery on 27th to 28th Jan, please contact Customer service to arrange the delivery. (Delivery service is not available during 29 Jan - 2 Feb) |
12:00nn |
25 Jan (Sat) *Should you need delivery on 27th to 28th Jan, please contact Customer service to arrange the delivery. (Delivery service is not available during 29 Jan - 2 Feb) |
25 Jan (Sat) |
12:00nn |
3 Feb (Mon) |
12:00nn |
4 Feb (Tue) |
Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at hksales@hilti.com during office hours. Alternatively, you can also visit our website www.hilti.com.hk anytime.
Wishing you great fortune in the Year of the Snake!
Hilti (Hong Kong) Limited